Returns & Exchanges
At Ocean Bottle & Ocean Brew, we want you to love your home essentials; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. All returned products must be in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original boxes, ensuring all lids, filters, and accessories are included to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your replacement item within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing